AI Going Mainstream Faster Than You Think
TAKE NOTE (Insights into Emerging Technology)
Artificial Intelligence (AI) is expected to have a profound impact on the future of digital business. So, what’s the easiest way for traditional companies to take advantage of AI capabilities?
Focus on AI-powered cognitive services—computer vision, machine learning, natural language processing, speech recognition, and robotics.
AI Going Mainstream
Yes, implementation cost and complexity may hamper adoption in non-tech companies. But that hasn’t stopped many organizations from either thinking about AI or experimenting with it. All you have to do is look around to realize that digital leaders—across a variety of industries—are moving beyond experimentation to integrate AI into their business operations.
Meanwhile, some of the biggest brands on the planet are placing huge bets on artificial intelligence, betting on everything from face-scanning smartphones and consumer gadgets to computerized health care and self-driving cars.
- General Electric has leveraged AI, machine learning and Big Data, to transform itself into a “digital powerhouse,” with $7 billion in software sales in 2016, and expectations to double digital revenue to $15 billion by 2020.
- German automaker Audi has introduced a smart sedan that uses AI to drive itself autonomously— while in traffic jams.
- In medicine, researchers at McGill University unveiled a computer-driven algorithm that can predict Alzheimer’s progression with an accuracy of over 80%, proving that AI can detect disease patterns in brain scans long before humans.
It’s also worth noting that AI has quickly gone mainstream in popular consumer devices such as Apple’s Siri, Amazon’s Alexa, and Google’s Home Assistant. And this trend is happening faster than many could have imagined just a few years ago.
Dynamic Duo: AI and Big Data
Digital businesses are already pairing AI and big data to learn customer browsing patterns, purchase history, and preferences. Then offer personalized recommendations as customers browse online, or chat with merchants via messaging apps.
In the call center, AI is boosting productivity with applications that can identify customer calling patterns in hours instead of weeks or months.
AI-powered “bots” are being used to handle routine tasks—with natural language processing—to interpret customer requests, and instantly search back-end systems for answers, without the help of live agents.
Double Down or Wait?
“It takes time to build the infrastructure to support emerging technologies like AI,” says Rita McGrath, a globally recognized expert on innovation and growth strategies.
“In 2018, I think we’re going to see emergence and disappointment in Artificial Intelligence and Machine Learning,” says McGrath, “…What AI and Machine learning can do better than people, is detect rich patterns that underlie massive amounts of data. These technologies are going to change a lot of things, but it’s going to take a lot longer than people expect….”
UNDER DEVELOPMENT (Information for Developers)
SAP Screen Personas : Scripting for Automation
The last topic for this blog series will cover Screen Personas Scripting. This is by far the most powerful feature that Screen Personas offers. Scripting allows the automated execution of steps a user can perform, and can be used to populate fields and/or carry out actions.
To illustrate exactly how scripts are created and executed, we will revisit and complete the Sales Order – Quick Query control we mocked up in the blog SAP Screen Personas : Get Up and Running Quickly Using These Steps
. This time, however, we will actually create a script to populate our text fields when we click the “Go” button.
Our first step will be to add a Script Button to our tool. The Script Button can be found on the Insert Tab near the Transactional Button we used extensively in past blogs.:
Next, we will create a script to perform the actions of retrieving the data we wish to populate. To do this, we will have to exit the Flavor Editor and return the to main Persona Management screen, then click the Scripting button located in the bottom right corner.
From here, we will hit the Create Script button, name our Script then Start Recording. The Start Recording feature will automatically record our actions in the scripting language. Any action performed, from navigating to a transaction to clicking a certain tab or field, is documented and repeatable by executing the recorded script.
Recommended Reading (Books, Articles, Podcasts, we LOVE!)
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