There was a time when inventory management was mostly a math problem. If the warehouses stayed reasonably full and customers were mostly satisfied, leadership considered the operation successful. That world is gone
Industry 4.0
As agencies continue modernizing systems, they will increasingly measure success not only by system performance but by how easily citizens can interact with services.
The 4th Industrial Revolution, sometimes called Industry 4.0, encompasses data automation and information exchange in different business areas. These include cognitive computing, the Internet of Things, cyber-physical systems, and cloud computing.