Today, RPA solutions deliver that promise: they automate from old mainframe applications to classic Windows applications as well as modern web-based applications. RPA has started to merge with other technologies like AI and Machine Learning to improve outcomes, SAP and industry call this Intelligent RPA.
Migration to SAP S/4HANA is a quite an investment (primarily because of Cost & Change Management) for any company and is definitely one of the top priorities of the leadership (when to take that leap). SAP S/4 HANA is inevitable as organizations will need to close the innovation gap, the sooner the decision is made the better the competitive advantage organization will get.
The most successful companies understand that achieving high customer lifetime value is the result of consistently delivering excellent customer service and customer experience. SAP C/4HANA is SAP’s fourth-generation in-memory customer experience suite that lets businesses know in real time what their customer needs and can tap into the digital core of SAP S/4HANA in a way only SAP can.